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Our company's after-sales service department adhering to the "customer satisfaction, customer first" service purpose, sincere service for the majority of users, in order to facilitate users to get the company's good after-sales service, in the use of the company's products, please read the following terms: 1. Pre-sales service: We provide customers with consulting services; sales staff will be based on customer needs, for users to choose a reasonable cost of product models and provide a complete set of equipment scheme. 2. Sale service: We have sufficient supply all year round, confirm the product specifications and models required by customers, and confirm the delivery time and place of receipt, to provide customers with FOB CFR/CIF price. 3. After-sales service: we establish a set of tracking service system for customers: Have the corresponding equipment introduction and product manual for the product; There is a 1-year warranty period, due to product quality problems can be free replacement parts; Online guide customers to use the machine correctly, answer the user's difficult problems, can also come to China factory on-site training to explain the use of the machine; The quality problems reported by customers and service return visits will be tracked in real time in order to provide perfect service. (Systematic service process) |